Product Warranty Policy

1. Warranty Coverage

• From the date of purchase, this product comes with a one-year manufacturer warranty, covering manufacturing defects only.

• Accessories included with the product are not covered under the warranty.

• For parts confirmed to have manufacturing defects or shipping damage, we will provide free replacement.

Exclusions:

• Corrosion, fading, or surface scratches

• Damage caused by collision or dropping

• Unauthorized modifications (e.g., drilling or welding)

• Liquid or water damage

2. Battery Warranty

• The battery comes with a one-year prorated warranty.

• During the warranty period, if a manufacturing defect is found, the battery will be repaired or replaced free of charge.

• The warranty period for repaired or replaced batteries remains based on the original purchase date.

• Cash refunds or equivalent replacements are not provided.

Not Covered:

• Accidental damage, misuse, incorrect use, or abnormal operation

• Improper storage or exposure to liquids, chemicals, dust, etc.

• Unauthorized modifications

• Cosmetic issues such as scratches or dents that are not manufacturing defects

• Use of non-original or uncertified accessories

• Incorrect installation or operation contrary to the manual

• Damage caused by external factors (collision, fire, flood, lightning, extreme weather, power issues, etc.)

• Use of incompatible chargers or improper handling

• Broken or tampered battery seals

• Use in non-designated devices

3. Warranty Eligibility

• Warranty is limited to the original purchaser and becomes effective from the date of purchase.

• Warranty may be transferred under the following conditions:

  1. Warranty period has not expired

  2. The new owner provides the original purchaser’s name and order information

4. Warranty Claims

1. To submit a claim, please contact us via email or customer service and provide:

   • Proof of purchase

   • Photos or videos of the damaged product

2. Before submitting, it is recommended to contact customer service to confirm whether the issue can be resolved with a simple solution.

3. All claims must be submitted within one year of purchase.

5. Shipping Damage

• If the product is damaged during shipping, please contact us within 7 days of receipt and provide photos or videos as proof.

• Minor scratches on randomly included accessories during shipping are not eligible for replacement or compensation.

6. Contact Information

For warranty or shipping damage claims, please contact:
Email: zarahsicco@gmail.com